Existing Supervisors and Front line Managers, or those new to the role, requiring an Introductory course in Supervisory techniques.

To provide practicing and potential Supervisors with the basic knowledge and skills they need to develop as front-line Managers. The course aims to develop delegates' understanding of the context of management, developing self-confidence and interpersonal skills. Successful completion leads to attainment of the ILM Management Introductory Award - a nationally recognised qualification.

• 30 hours of study plus a work-based assessment
• Welcome and Induction programme (10:00 - 1:00)
• Leadership & Motivation (1 day)
• Communication (Half Day)
• Team Building (1day)
• Introduction to NVQ
• NVQ Workshop (1 day)
• Cost Awareness (Half Day)
• Health and Safety (Half Day)
• Health and Safety (one day)
• End Work BasedAssessment

Please contact us on 01384 566981

Sandwell Training Association, Cradley Heath

£350 plus VAT.
The cost of the course includes refreshments and registration fees