Sandwell Training Association offer a variety of business training courses to build employees soft skills and abilities. We provide business skill training courses from our public schedule at our Cradley Heath Head Office or can provide In house courses at your premises. By providing exactly the business skills training you need, your business will gain the maximum effect. We can provide standard courses or customise the course to suit your requirements

Topic areas include:

  • Leadership Skills
  • Delegation
  • Project Management
  • Assertiveness
  • Time Management
  • Communication Skills
  • Presentation Skills
  • Customer Service
  • Microsoft Word
  • Microsoft Access
  • Team Building
  • Motivation
  • Negotiation Skills
  • Telephone Techniques
  • Managing Conflict
  • Interview Techniques
  • Presentation Skills
  • Appraisals
  • Microsoft Excel
  • Microsoft Powerpoint

Whilst standard 1-day courses are available, our tailored courses vary according to the topic and depths needed.

We will work with you using the following method:-

Training Needs Analysis (TNA)

STA also have a Training Needs Analysis program designed to assess individuals training needs within your organisation and enable us with you to put together an effective training plan and ensure measurable results in improving staff capabilities and productivity

For In Company courses or to arrange a free consultation

Call us now on 01384 566981